Immigration, State Department & Visas

If you are experiencing any issues related to immigration, visas, or your passport, please complete the sections below to open a case.

Federal law requires a signed Privacy Release Form from you before the office can discuss your case with any federal agency.  To begin an inquiry into your matter, please download, complete, and manually sign our Privacy Release Form

Due to the novel coronavirus, our casework team will be teleworking on a temporary basis.  Therefore, the most efficient way to send us documents and communicate with us will be through email ( 

If you do not have access to email, then you may leave a phone message at   (808)523-2061.  If you will be mailing in the correspondence, please send it to our Honolulu office:  

Office of U.S. Senator Brian Schatz

Attn: Casework

300 Ala Moana Blvd., Room 7-212

Honolulu, HI 96850

Please keep in mind that it may take longer for us to return calls and respond via mail. 

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