U.S. Senator Brian Schatz of Hawai‘i seeks a Community Affairs Representative (CAR) in his Honolulu Office. The CAR will join an established team to provide casework assistance to Hawai‘i constituents who have unresolved issues with federal agencies. This position interacts with a number of federal agencies but primarily focuses on the Departments of Defense and Veterans Affairs.
The vast majority of the CAR’s time will be spent assisting constituents with federal agency issues. In that capacity, the CAR will be responsible for:
- Understanding constituent issues with federal agencies;
- Evaluating how Senator Schatz’s office may be able to assist;
- Communicating with the relevant federal agencies; and
- Managing several cases simultaneously.
The CAR is also responsible for managing the application process for nominations to the United States Service Academies. They may also be asked to represent the office at briefings, meetings, and other events.
Experience and Skills
The successful applicant will:
- Communicate compassionately and effectively in-person, over the phone, and in writing;
- Be organized and detail-orientated;
- Be flexible and welcome new challenges; and
- Embrace feedback.
Applicants who are familiar with the military; military and veterans’ benefits; and issues facing members of the military, veterans, military families, or military communities are strongly preferred.
Effective assistance to constituents in this role often requires a full understanding of challenging and emotional situations. The ideal candidate is committed to helping individuals navigate through these difficult circumstances while acknowledging that there is not always a favorable outcome.
Salary and Benefits
Salary is commensurate with experience. U.S. Senate employees are eligible for a number of benefits including student loan repayment, employer contribution for health care insurance, parking, retirement plans, life insurance, and personal and professional development courses.
This position is available to start now.
The position is based in the Senator’s Honolulu, Hawai‘i office.